TIMBERLINE LODGE
TIMBERLINE LODGE

ANNOUNCEMENTS AND FAQ

HEALTH AND RESPONSIBILITY UPDATES

During this pandemic we continue to witness real heroes - our frontline healthcare workers and first responders who do their jobs every day in service to others. We salute them. Timberline is about people. And now, in addition to addressing this pandemic, we stand in solidarity with communities that are voicing their anguish over systemic racism and we stand in firm support of confronting injustice. We believe that we are at our best when we open our hearts to others and strive to be better as individuals, as a company, a community, and as a nation. We are actively listening. We stand for justice. We will always be here for the public.

With the longest ski season in North America, Timberline would like to welcome skiers and snowboarders to the 2020 Summer Ski Season, June 1st - Labor Day September 7th. Before purchasing a lift ticket or a Public Summer Pass, guests who are not part of a summer ski or snowboard camp and wish to ski will need to get a complimentary but mandatory daily ski area reservation.

Reservations are only available beginning at 2pm each day for the following day and runs until ski area capacity is reached. If all the daily reservations are not allocated, skiers and snowboarders will be able to get a reservation at Timberline before purchasing a lift ticket or using your public Summer Pass. The reservation process includes a Covid questionnaire. Every adult and minor in your party is required to secure a reservation and complete the questionnaire. While we still need to observe and refine our social distancing processes in the summer ski area, we anticipate reservations being available for most summer guests.

We look forward to seeing and supporting our summer camp and training partners and welcome the public to come up for some summer turns at Timberline. Please stay happy and well.

The hotel at Timberline remains open with a limited number of rooms available BOOK NOW. Daily visitors are also welcome to visit the lodge as of May 30th to dine, shop, or explore. Timberline's food and beverage outlets are gradually re-opening for the summer and we look forward to hosting guests again! Seating is limited. Face masks are required. Hours are subject to change at any time. LEARN MORE

RESERVATIONS GO LIVE AT 2PM EACH DAY

MAKE RESERVATION


You will purchase your lift ticket at Timberline - no cash please. There will be no online transactions for lift tickets. Or, if you have purchased a Public Summer Pass, DO NOT FORGET to bring your pass and ID to present with your reservation at the Check Point.

READ - IMPORTANT INSTRUCTIONS - READ

1. GET A CONFIRMED RESERVATION HERE

2. BRING YOUR RESERVATION TO TIMBERLINE AND PRESENT AT GUEST SERVICES STATION

3. FOLLOW ATTENDANT'S INSTRUCTIONS FOR PARKING AND/OR LIFT TICKET PURCHASE

FAQ & UPDATES
TIMBERLINE LODGE OPEN
PLEASE BE MINDFUL AS WE RE-OPEN

Timberline would like to welcome our guests back and say thank you to loyal pass holders, skiers, and riders with a genuine intention to deliberately and responsibly offer much needed relief through outdoor recreation. Timberline was born from the Great Depression as a response and need to heal: creating jobs, mending communities and bringing back a sense of purpose to a fractured society. It is with this ethos of creation, healing and purpose that we have re-opened with limited and modified ski area and hotel operations.

Guidelines for All Visitors:

  • Do not visit if you do not intend to follow these guidelines
  • Only visit with members of your household
  • Complete a Covid questionnaire provided online for skiers or at front desk for hotel guests
  • Wear a cloth face masks at all times indoors and when unable to maintain physical distancing outdoors
  • Comply with monitoring and enforcement of Covid prevention protocols throughout the resort, including current physical distancing requirement of 6’
  • Continue to practice exceptional hygiene
  • Wash hands frequently with soap and water
  • Use hand sanitizer when you cannot wash your hands
  • Report any confirmed COVID-19 exposure
  • Immediately notify Timberline Management if you begin to experience flu-like symptoms or test positive for COVID-19 after leaving our facility
  • Voice concerns, ask questions, and seek clarification when necessary
  • Any Guest who does not strictly adhere to the guidelines will be subject to disciplinary action, up to and including suspension of their day ticket, Season Pass, or issuance of a Notice of Exclusion / Trespass.

Ski Area Guests:

Timberline would like to welcome skiers and snowboarders to the 2020 Summer Ski Season, June 1st - Labor Day September 7th. Before purchasing a lift ticket or a public Summer Pass, guests who are not part of a summer ski or snowboard camp and wish to ski, will need to get a complimentary but mandatory daily ski area reservation.

Reservations are only available beginning at 2pm each day for the following day and runs until ski area capacity is reached. If all the daily reservations are not allocated, skiers and snowboarders will be able to get a reservation at Timberline before purchasing a lift ticket or using your public Summer Pass. The reservation process includes a Covid questionnaire. Every adult and minor in your party is required to secure a reservation and complete the questionnaire. While we still need to observe and refine our social distancing processes in the summer ski area, we anticipate reservations being available for most summer guests. Operations may be limited or modified at any time in response to changing circumstances. There will be absolutely no refunds or rain checks.

When you get to Timberline, you will check in at our Guest Services Station. A Timberline representative will confirm your reservation, provide ski area access instructions and dashboard display documentation, and then direct you to the main parking lot. A Timberline parking attendant will help with all parking. Please note, parking will not be allowed in the “shop” lot or “crescent”.

Lift lines will be managed with 6’ social distancing. Skiers and riders will be required to wear glasses or goggles, masks and gloves. You may ride the chairlifts with those you came with, ride single or ride double on opposite sides of the chair. It will be the guests’ responsibility to ride the chairlift however they feel comfortable. Simply notify the lift attendant of your intentions and Timberline will accommodate.

For initial summer operations starting Monday, June 1st:

  • Operating hours are 8am - 2pm
  • Norm’s runs through Wednesday, then will be reassessed
  • Blossom Park will be open with two small jumps and some basic jibs
  • Daily summer lift ticket is $75 (not online, must be purchased at window)
  • Public Summer Pass - $899 BUY NOW

Our goal is to open Palmer by the end of the week!

June 29th Timberline Freestyle Park Opens, Operates Mondays - Saturdays

  • Located in the legendary Palmer Park Zone
  • Serviced with handle tow
  • Geared for progression
  • Open to the public and camps

In order to minimize injuries and incidents, Timberline recommends only skilled skiers and riders visit. It is imperative guests ski and ride safely. Enjoy the ski area, but this is the time for restraint. Please be conservative and practice good judgment. We thank you in advance for respecting the responsibilities and operational parameters of our dedicated ski patrol and first responders. Visitors presenting flu-like symptoms will be treated in an emergency only.

Wy’East Day Lodge Limited Operations

OUTLET

STATUS

MORE INFO

Restrooms

Open

With metered access

Y’Bar

Open

Drinks only

Wy’East Café

Open

Takeout and very limited seating

Wy’East Retail Store

Open

With metered access

Rental Shop

Open

With metered access

Repair Shop

Open

With metered access

General Day Lodge Inside Seating

Open

Limited seating


Hotel Visitors:

The historic Timberline Lodge is now open for daily visitors as well as hotel guests Room availability is limited. Please call (503) 272-3410 to make reservations or BOOK ONLINE . Each hotel reservation through May 31st includes a ski area reservation (one per person). Upon arrival, guests will be asked to complete a Covid questionnaire. Cloth face masks are required. When you get to Timberline, there will be a mandatory Guest Services Station.

Hotel capacity has been determined by our ability to effectively manage Covid protocols and response. Guests can expect enhanced cleaning standards throughout the hotel, including guest rooms, meeting spaces, common areas, and back-of-house spaces. Cleaning products are in accordance with CDC guidelines. Guests will need to restrict gatherings in open areas such as the Head House and back patio. All current social distancing practices are in place with the goal of reducing person-to-person contact.

Daily visitors are now welcome to visit the lodge for dining, shopping, and exploring. Several of Timberline’s food and beverage outlets are open for breakfast, lunch, and dinner. Seating is limited. Face masks are required. Hours are subject to change at any time. The Gallery retail store is open with metered access.

Hotel Operations

OUTLET

STATUS

MORE INFO

Limited Rooms Available

Open

Reservations required, Lodge is open to overnight guests and daily visitors

Cascade Dining Room

Opening May 30th

Breakfast & dinner only. Limited seating.

Ram’s Head Bar

Opening May 30th

Limited seating.

Blue Ox Bar

Closed

Gallery Gift Shop

Open

With metered access

Pool

Closed

Hot Tub

Closed

Sauna

Closed

Back Patio

Open

Restrict gatherings


Timberline is a responsible part of the community and doing the right thing is at our foundation. Please count on us to do that. We are counting on you to do your part. Thank you for your cooperation and we look forward to seeing you.

TIMBERLINE LODGE
FREQUENTLY ASKED QUESTIONS

As the impact of COVID-19 accelerates, we understand there are many questions and concerns from our customers and employees. With that in mind, we have provided a list of FREQUENTLY ASKED QUESTIONS to address the most common concerns. All of Timberline's regular updates are also listed below.

FAQ - UPDATED 5/29/2020

Is the hotel open? The hotel at Timberline is open with a limited number of rooms available BOOK NOW. Daily visitors are also welcome to visit the lodge as of May 30th to dine, shop, or explore.

Can I get a refund on my season pass and/or lift tickets?
As this year’s operations were unexpectedly cut short, Timberline is offering a Season Pass Credit to help everyone begin planning for and dreaming about hitting the slopes again. For details, please visit http://www.timberlinelodge.com/mountain/season-passes

When will the ski area resume operations? Timberline summer ski operations are open.

Can I book a conference, wedding, or event? Please contact our Sales Department for inquiries and opportunities Email or call 503-272-3251

What measures are you taking to prevent the spread of Covid -19? As this situation continues to evolve we will closely monitor guidance from the CDC as well as our state and local health officials. We will continue to implement and update health protocols and rely on their recommendations to inform ongoing decisions.

Is the Mt. Hood Express still running to Timberline? Yes. LEARN MORE

Is Summit Ski Area open? Summit is closed until further notice.

Are any of Timberline’s restaurants open? Several of Timberline’s restaurants have re-opened with limited seating. LEARN MORE

Is the Mt. Hood Brewing Co. brewpub in Government Camp open? As of May 30th, the brewpub is open with limited seating and for takeout. Please call 503-272-3172 to place orders. VIEW MENU

Is Mt. Hood Brewing Co. Tilikum Station in Portland open? It is open for takeout only, offering their full menu plus cans and bottles of beer. Call 971-302-7296 to order. VIEW MENU

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Timberline Lodge hotel rooms may be booked for one night. The Lodge at Government Camp Condos require a minimum of two nights.

(12 & under)
Or contact us at: 1-800-547-1406
Book a room