ADA entrance at Timberline Lodge - a gray door surrounded by a stone arch with an ADA sign pointing to it

Accessibility
Everyone is Welcome

Timberline Lodge is committed to providing an accessible and welcoming experience for all guests. Our historic mountain lodge offers accessible accommodations, parking, and facilities, with ongoing improvements to meet ADA standards.

Accessible Timberline hotel room pictured with a king bed and rustic furnishings
ADA Features

Buildings & Rooms

The hotel’s ADA entrance is located on the east end of the lodge near designated parking, featuring powered doors and elevator access to the main floor. The outdoor pool, hot tub, fitness area, and Ram’s Head Bar all have ADA lifts. Please note, the sauna and Blue Ox Bar are not currently ADA accessible.

ADA Hotel Room Features: roll-in shower with handheld showerhead, grab bars in the bathroom, roll-under sink and higher vanity, wider doorway. Smoke detectors for hearing impairments available upon request. To reserve an ADA-accessible room, call (503) 272-3410.

At Wy’East Day Lodge, both main entrances are ADA accessible. An elevator near the retail shop connects all three levels, including the mezzanine. ADA-compliant restrooms and service counters are available throughout the lodge, including Guest Services, the rental shop, and ski school.

Photo of a service dog, what appears to be a Golden Retriever in a red vest with the words "service dog" on it
Service Animals

Welcome!

Service Animals are permitted in our buildings. They can generally be identified by the colorful vests they wear, however there is no legal requirement that a service animal or service dog wear a vest or have any “papers” evidencing certification. Dogs registered in our pet-friendly rooms are also allowed in our buildings. All other animals are not permitted indoors, and must be kept on a leash outdoors at all times.

If a Service Animal is out of control, which includes any behavior that infringes on the rights of other customers/clients/visitors/patrons, we have the right to ask the guest to remove the Service Animal from the premises. 

Adaptive skier in a sit-ski with an assist by a skier on Mt. Hood
Outdoor Accessibility

Adaptive Sports

Timberline is committed to making both our bike park and snowsports areas accessible to as many people as possible. Adaptive riders are welcome, though guests must be able to load and unload the chairlift independently or with help from a companion. Please choose trails suited to your equipment and ability, and stay on designated routes. We’re happy to provide reasonable accommodations when possible. For questions, contact Guest Services at (503) 272-3158.