Cancellations or changes must be made 48 hours or more before the lesson start time. Cancellations made within 48 hours of the lesson will not be eligible for refund, and changes to the reservation may not be made. Weather-related cancellations are not permitted within 48 hours of the lesson start time without the purchase of Lesson Protection.
If Lesson Protection has been purchased, cancellations or changes may be made for any reason, with the 48 hours before the schedued lesson start time. Cancellations, changes, or no-shows after the lesson start time do not fall within the parameters for Lesson Protection, and are subject to full forfeiture of all payments made for Lesson Services.
“Lesson Protection” as defined:
- Must be added to each lesson product or separate lesson item.
- Enables refunds or schedule changes within 48 hours of the scheduled start time.
- Cancellations, changes, or no-shows on or after the scheduled lesson start time will not be covered under Lesson Protection, and are therefore subject to full forfeiture of all payments made for Lesson Services.
- Must be purchased at time of the original transaction.
“Lesson Services” are defined as any lesson offering by any outlet operating under Timberline Ski & Ride School. This includes, but is not limited to:
- Timberline Kids Club
- Group lessons
- Private Lessons
- Summit Ski Area
- Multi-week/Multi-session Programs
- Adaptive Products
Weather-related cancellations are not permitted within 48 hours of the lesson start time without the purchase of Lesson Protection. Weather includes, but is not limited to:
- Rain
- Snow/blizzard conditions
- Wind
- Sleet
- Icy conditions
If any of the aforementioned conditions lead to a resort closure, refunds will be provided, whether or not Lesson Protection was purchased.
