Busser​

Greet and seat guests, clear tables, fill water glasses, perform stocking and side work jobs. Assist Servers in carrying loaded food trays and provide outstanding guest service.

Positions Available: 3 PT

Wage: Hourly

Position Type: Seasonal

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted.

Food Server

Greet and seat guests, take beverage and food orders, clear tables, fill water glasses, perform stocking and side work, carry loaded food trays and provide outstanding guest service.

• Must have ​valid Oregon Food Handlers permit and OLCC card.

Positions Available: 2 PT

Wage: Hourly
Position Type: Seasonal/ Year Round

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted.

Convenience Store Customer Service Representative

Provide Customer Service by assisting guests with fuel, and all retail duties. Collect payment for services and supplies.

Positions Available: 1 PT/FT
Wage: Hourly 
Position Type: Seasonal/ Year Round

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted.

Room Attendant

Room attendants are responsible for working with their housekeeping group to finish cleaning their assigned rooms in a reasonable amount of time. Room attendants are trained on how to clean all areas of the hotel rooms in a thorough and efficient manner. They need to be familiar with RLK’s perfect room standards. They are also responsible for completing their end of day duties and leaving the housekeeping room clean at the end of the day.

Positions Available: 6 FT
Wage: Hourly
Position Type: Year Round Employment

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted.

Bike Park Lift Operators

Operate chairlift, load and unload guests, and their bikes at top and bottom lift terminals, check tickets and season passes, housekeeping, assisting guests however possible.

Must be at least 18 years old to apply.

Position Available 3 FT
Wage: Hourly 
Position Type: Seasonal

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted.

Lodge Attendant

Assist lodge guests as requested; maintain high level of general cleanliness in lodge public areas, including lobbies, public restrooms, pool area and lodge’s halls and stair cases. Assist other areas of hotel as long as primary duties are on track for completion.

ESSENTIAL FUNCTIONS:   

• Answer guest calls and assist as top priority.
• Responsible for luggage assists and room deliveries. 
• Complete duties on Lodge Attendant check list corresponding to shift.
• Complete assigned tasks from daily MOD walkthrough.
• Maintain high level of lodge general cleanliness.
• Maintain cleanliness and safety of lodge entrances.
• Assist guests as needed with but not limited to chains and digging out.
• Have detailed understanding of how Kia-Vac works and know how to operate it.
• Assist Housekeeping Dept. as needed. 
• Identify maintenance issues and report any to supervisors or directly to maintenance.

Positions Available: 2 FT
Wage: Hourly
Position Type: Year Round/ Seasonal

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted.

Facilities Maintenance Supervisor

Assist Facility Maintenance Manager with supervision of Maintenance Department, planning, prioritizing, schedules and training. Supervise Facility Maintenance Staff, daily inspection of maintenance issues, preventive measures, anticipation of future needs, and work with other departments, record keeping, remedial action and daily communication with Facility Maintenance Manager.  Ensure Facility Maintenance staff keep work stations, shop area and inventory rooms clean and organized. 

ESSENTIAL FUNCTIONS:         

• Supervise Facilities Maintenance Department staff and assist in planning and prioritizing.
• Give daily update of jobs assigned and scheduled to Facility Maintenance Manager.
• Employee training and safety.
• Work with Facility Maintenance Manager to schedule preventive maintenance implementation and completion. 
• Complete essential functions of Facility Maintenance Technician as needed.
• Participate in on-going educational and training programs.
• Assist with fire drills, schedule and documentation on a monthly basis. 
• Be available as needed when Facility Maintenance Manager is not accessible. 
• Obtain and maintain Basic First Aid/CPR/AED training.

QUALIFICATIONS:

• Must be familiar with all phases of operations and maintenance of equipment such as but not limited to boilers, (hot loop, steam) generators, pumps, air handlers, refrigeration, HVAC, plumbing, electrical. 
• Must have excellent initiative and problem solving skills.
• Must be able to track, document and be held accountable for activities. 
• Must have sound knowledge of Facilities Maintenance techniques.
• Must have sound knowledge of light electrical, plumbing and mechanical functions.
• Prefer 5-7 yr Facility Maintenance experience.
• Must have previous experience supervising Facility Maintenance staff. 

PHYSICAL REQUIREMENTS:

• Must be able to lift 75 lbs.
• Must be able to work in extreme weather conditions for long periods of time as needed. 
• Must be able to stand or sit for long periods of time.
• Must be able to shovel all types of snow in all types of weather conditions.
• Must be able to climb a ladder and work atop scaffolding.
• Must be able to work in tight spaces. 
• Must be physically capable of getting to all areas under F.M. responsibility in a reasonable amount of time.

Positions Available: 1 FT

Wage: Hourly

Position Type: Year Round

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted.

DIRECTOR OF RETAIL OPERATIONS

Maintain operation of all R.L.K. and Company retail outlets on and off site with clear vision and direction. Provide buying and management team with annual revenue goals and Open to Buy (OTB) budgets.  Develop and implement Key Performance Indicators (KPI) targets and provide continual feedback to ensure they are met or exceeded consistently. Collaborate with executive management team to ensure brand consistency throughout all retail items, promotions and customer service.  Execute new retail location development and openings. 

ESSENTIAL FUNCTIONS: 

• Work with General Manager of Operations to develop annual operating budgets.
• Identify KPI within department and processes that can increase each metric.
• Analyzing department, category and item reports daily.
• Build and maintain key vendor relationships that affect bottom line.
• Project management of new retail outlets.
• Approve PO’s and new product acquisitions.
• Daily managing and processing of PO’s, invoices and reimbursements via company accounting software, SageAP.
• Attract, train and maintain staff in all retail locations.
• Technical management of third party retail software, RPro.
• Provide growth opportunities and staff development trainings. 
• Act as Retail Store Manager in his/her extended absence. 
• Act as Retail Buyer in his/her extended absence.

QUALIFICATIONS:                       

• Must have thorough working knowledge of retail business practices, policies and procedures.
• Must have excellent organizational skills.
• Must have excellent leadership and motivational skills.
• Must have strong time management skills.
• Must be excellent with conflict resolutions.
• Excellent computer skills including but not limited to Word documents, scheduling and data base programs required.
• Must have service oriented personality.
• Must be detail oriented with the ability to set and meet high customer service standards.
• Must use proper etiquette while conversing with guests.
• Must be proficient in up-selling of products and services.
• Must know and follow all proper service procedures.
• Must be professional in words and actions.

PHYSICAL REQUIREMENTS: 

• Must be able to lift 30 lbs.
• Must be flexible and capable of bending, twisting and kneeling.
• Must be able to work in tight space.
• Must be able to work on feet, stand and walk for up to 8 hours at a time.
• Must be able to keep up with the pace of the department demands of the position.

PERSONAL ATTRIBUTES/KEYS TO SUCCESS:

• Financial acumen
• Organized with strong attention to detail
• Supportive
• Works well under pressure
• Driven to succeed

Positions Available: 1 FT

Wage: Salary

Position Type: Year Round

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted. 

Please include your resume when applying.

​General Manager

Responsible for operations and management of ski area, skier services, hotel, retail, restaurants on and off property, and oversight of staff housing. The position calls for an embrace of our company culture (ethos), a direct supervision of all department heads, and a hands-on approach to management and guest service. It requires an understanding of the challenges inherent in living and working on the mountain and the labor intensive working environment of a resort serving a high volume of guests and visitors. It requires great team building skills, a commitment to continual improvement, excellent communication skills, and a positive, solutions-oriented approach.

ESSENTIAL FUNCTIONS:

• Contributing member of senior management
• Oversees the operation functions of the hotel, ski area, retail, restaurants, bike park, vacation rental property, brewery, gas station and all ancillary outlets as per organizational           chart
• Responsible for ensuring an inclusive and equitable work environment
• Work with direct reporting staff on daily operations, strategic planning, pricing, problem solving, leadership, mentoring and daily challenges
• Work closely with direct reporting managers on staffing levels and trends
• Maintain profitability of all operations, ensuring revenue and guest satisfaction targets are met
• Provide leadership and inspiration towards company culture. Be the “Coach” of Team Timberline
• Work closely with Area Operator and Senior Management on mid-long term RLK and Company development and expansion efforts including but not limited to Summit base area       expansion, lift expansion, employee housing solutions, transportation and other property development
• Hold regular meetings, briefings and reviews with all department heads
• Ensure full compliance of hotel and ski area operating controls, policies, procedures and service standards
• Oversee customer service standards, guest interaction and handle complaints, overseeing service recovery procedures. Ensure guest satisfaction
• Responsible for revenue management and pricing, working with Chief Financial Officer, Director of Marketing/Public Affairs and Area Operator
• Oversee continual improvement policies and refurbishments to properties, including capital projects
• Set and monitor all operational budget goals
• Preparation and implementation of all direct report budgets
• Maximize room yield and resort revenue through sales and yield management
• Act as final decision maker in hiring of key staff
• Oversee Risk Manager and be responsible for all legal requirements regarding all fire regulations and OSHA
• Formulate and maintain major purveyor relationships
• Responsible for working with the US Forest Service regarding the Timberline permit and rent credits

QUALIFICATIONS:

• Must be service oriented
• Must be detail oriented with ability to set and meet high customer service standards
• Must use proper etiquette while conversing with guests and employees
• Must have a detailed knowledge of Timberline
• Must be able to become a Timberline approved driver
• Must have excellent organizational and time management skills
• Must have excellent leadership and motivational skills
• Must have excellent conflict resolution skills
• Must have strong computer skills including but not limited to word documents, scheduling and data base programs

PERSONAL ATTRIBUTES/KEYS TO SUCCESS:

• Leads by example
• Enjoys challenges
• Supportive/nurturing
• Does not get easily frustrated
• Driven to succeed
• Always has a plan
• Excellent judgement
• Open to change
• Does not take company matters personally
• Is satisfied knowing you did the best you could
• Works well under pressure
• Exceptional reasoning skills
• Excellent communication skills
• Is fair and honest
• Is a team player
• Is highly motivated
• Is a problem solver

PHYSICAL REQUIREMENTS:

• Must be able to lift 50 lbs
• Must be flexible and capable of bending, twisting and kneeling
• Must be able to work on feet, stand and walk for up to 8 hours at a time
• Must be able to keep up with pace of department/position demands
• Must be able to work outside in extreme weather conditions

Positions Available: 1 FT

Wage: Salary

Position Type: Year Round

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted. 

Please include resume and cover letter when applying.

We thank all applicants for their interest in RLK and Company; however, only suitable candidates will be contacted to continue the application process. 

​Housekeeping Manager             

Ensure Housekeeping Department is running smoothly, properly staffed and Perfect Room Standards and lodge cleanliness are being met and/or exceeded. Maintain adequate resources and staffing for proper room cleaning and stocking according to business projections. 

 ESSENTIAL FUNCTIONS:                 

• Housekeeping boards/rm. assignments completed, Room Attendants ready to begin by 9am.
• Ensure rooms are completed to Perfect Room Standards by 4pm at the latest.
• Ensure Houseman maintains lodge above RLK’s cleanliness standards.
• Assist staff to assure proper cleaning standards are met.
• Develop a working relationship with employees to meet their desire for proper leadership.         
• Monitor inventory and supplies, place orders as needed, pay bills from inventory orders.
• Compose weekly schedules, posting schedules for employees at least one week in advance.
• Organize and maintain an effective lost and found system.
• Research products and materials to find best deal for department needs.
• Manage employee issues, complete proper paperwork.
• Interview, hire and maintain adequate staff according to business levels and needs.
• Monitor staff clock- in and out's and maintain correct Paylocity input.
• Ensure proper job training for staff, including Blood Borne Pathogen training.
• Communicate effectively with Indoor Maintenance to schedule room maintenance.        
• Answer guest inquiries in a helpful and pleasant manner.         
• Assist Front Desk as needed.

QUALIFICATIONS:                      

• Must have service oriented personality.       
• Must be detail oriented with ability to set and meet high room cleaning, hotel cleanliness and customer service standards.
• Must use proper etiquette while conversing with guests.
• Must have detailed knowledge of hotel services.
• Must be able to supervise and motivate other employees.
• Must know and follow proper employee and housekeeping procedures.
• Must have strong computer and organizational skills.
• Must be able to successfully pass a background check.

PHYSICAL REQUIREMENTS:

• Must be able to lift 50 lbs.
• Must be flexible and capable of bending, twisting and kneeling.
• Must be able to work in tight spaces.
• Must be able to work on feet, stand and walk for up to 8 hours at a time.
• Must be able to keep up with pace of the department.

Positions Available: 1 FT

Wage: Salary

Position Type: Year Round

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted.

Bike School Instructor

Teach mountain bike lessons and coach mountain bike camps in the Timberline Bike Park to guests. Will teach and coach in an effective and enthusiastic manner, while being cognizant of potential safety issues.

ESSENTIAL FUNCTIONS:

• Teach assigned classes and record necessary information.
• Execute mountain bike demonstrations so students can learn from observing.
• Be familiar with the general concepts of the Teaching System as developed by the Professional Mountain Bike Instructors Association (PMBIA) or the Bike Instructor Certification Program (BICP).
• Be familiar with Smart Style and incorporate into lesson plan.
• Possess a technical understanding of mountain biking, sufficient to clearly explain the mechanics of most technical bike handling and maneuvers.
• Clearly explain and teach the mechanics of mountain biking so students can understand and learn.
• Have versatility to adjust methodology to suit varied ages, needs, and desires of students.
• Be aware of available trails and trail conditions. Know how to integrate and adapt trail choices for student needs.
• Be fully knowledgeable of Bike School products; be able to relay this information to guests.

QUALIFICATIONS:

• Must have excellent guest service skills.
• Must have excellent communication skills.
• Must be able to consider each situation individually and act accordingly.
• Must be able to handle many situations, simultaneously, in order of priority.

PHYSICAL REQUIREMENTS:

• Must be able to lift 50 lbs.
• Must be able to stand for 2-6 hours per shift.
• Must be able to walk on uneven/natural surfaces.
• Must be able to bend, twist, lift, hike and ride a bike for 2-10 hours per shift.
• Must have intermediate or above mountain biking skills.

Positions Available: 5 FT/PT

Wage: DOE- Hourly

Position Type: Seasonal

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted.

Bike Mechanic

Perform bike maintenance, repair, service as per bike manufacturer recommendations and according to the needs of Timberline. Responsible for the assessments, repairs and tuning of the Timberline rental fleet of bikes.

• Must have strong problem solving skills and technical knowledge of mountain bikes.
• Experience building bikes
• Knowledge of bike service tools and machinery
• Experience servicing mountain bike components including hydraulic breaks and suspension
• Must have excellent comprehensive mechanical and trouble shooting skills.
• Must be able to follow directions and complete tasks in a timely fashion.

Must have previous bike mechanic experience

Positions Available: 1 FT 1 PT

Wage: Hourly

Position Type: Seasonal

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted.

Rental Shop Bike Technician

Establish a rapport and assess needs of customers for rental and repair of all bike equipment. Assist guests through rental process while maintaining a high level of customer service. Assist in maintaining and cleaning Rental Shop and bike equipment.

• Assist guests in properly filling out paperwork.
• Fit guests with appropriate sized bike.
• Operate cash register and follow cash handling procedures.
• Perform daily cleaning and maintenance tasks.
• Sell package upgrades, demo and tuning services to guests.
• Accurately recommend the appropriate demo equipment for each customer.
• Return equipment to proper place after inspection and guest check out.

Positions Available: 3 FT/PT

Wage: Hourly

Position Type: Seasonal

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted.

Restaurant Manager

Responsible for daily, administrative and operational aspects of managing one of the restaurants at Timberline Lodge. Supervise and maintain professional level of employees. Maintain a sanitary environment as described by the Health Department. Ensure staff are properly trained on a continuous basis and provide outstanding guest service.

Must have valid OLCC and Oregon Food Handlers permit.

ESSENTIAL FUNCTIONS:

• Oversee all aspects of daily operations and administrative duties of restaurant.
• Ensure proper scheduling based on anticipated business levels.
• Develop and maintain working systems for proper handling of food, liquor, beer and wine in order to ensure profitability and high degree of control.
• Ensure a sanitary environment at all times.
• Responsible for training restaurant staff and coordinating training programs with F&B Director and HR Manager.
• Display high level of leadership and professionalism in all aspects of work.
• Ensure restaurant employees are meeting or exceeding all set standards.
• Actively recruit new employees and assure proper training in a timely fashion.

Positions Available: 1 FT

Wage: DOQ

Position Type: Year Round

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted.

Parking Lot Attendant

Daily operation of parking lot, and lodge support. Must be able to lift 50 lbs; work long periods of time in all types of weather; stand, walk and work for up to 8 hours at a time; walk on dirt and uneven and possibly slick conditions.

Position Available: 2 PT/FT
Wage:  Hourly

Position Type: Seasonal

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted.

Monument Cleaners

Clean public and private areas, including restrooms, of hotel and daylodge at night. Overall upkeep of all areas of lodges. Both night shift and day shift openings.

Positions Available: 4 FT/PT
Wage: Hourly
Position Type: Year Round/ Seasonal

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted.

Cashier

Responsible for cash collections, daily reconciliations & preparing bank deposit in accordance with hotel policy and procedure. Integrity, confidentiality and strong attention to detail are crucial for this position.

Positions Available: 1 PT- Generally 2 days per week
Wage: Hourly
Position Type: Year Round

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted.

Terrain Park Attendant

Monitor and maintain terrain features in Freestyle Terrain Parks and other locations as needed. Crowd supervision, feature maintenance and building, risk management awareness education, Freestyle Terrain etiquette and guest relations.

Previous experience working in a terrain park required. Must be at least 18 years old.

Position Available 5 FT
Wage: Hourly
Position Type: Seasonal

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted.

Ski Patroller – Level 2

Perform advanced Ski Patrol duties without direct supervision, familiar with intermediate level Ski Patrol duties; demonstrate ability to follow specific directions to accomplish such duties.

• Must meet all qualifications of Ski Patroller – Level 1.
• Must have a current Emergency Medical Technician (EMT) certificate.
• Must have current Healthcare Provider CPR/AED certification.
• Must have a minimum of two yr. Ski Patrol experience.
• Must maintain a courteous, professional attitude towards guests and staff at all times.
• Must have excellent customer services skills.
• Must be able to remain calm while working with accident victims.
• Must be proficient with avalanche transceiver during single burial search.
• Must be able to work weekends, holidays and arrive at work on time as scheduled.
• Must be able to meet approved company driver criteria.

PHYSICAL REQUIREMENTS:

• Must be a minimum Type II (Intermediate) skier, able to ski in all adverse weather and hill conditions, including those encountered during avalanche control.
• Must be in good physical condition, able to perform strenuous work outside in all adverse weather conditions.
• Must be able to lift 80 lbs and carry 40 lbs while skiing.
• Must be able to ascend 1,000 vertical ft in 1 hr. carrying loaded Ski Patrol pack and skis.

Position Available 2 FT
Wage: Hourly
Position Type: Seasonal

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted.

Line Cook- Level 1

Preparation of all food items on departmental menus, kitchen prep, quality control, sanitation of work area. Additional tasks as assigned by supervisor to include but not limited to dishwashing and cleaning. No experience necessary. Must have a valid Oregon Food Handlers permit

Positions Available: 6 PT/FT

Wage: Hourly

Position Type: Seasonal/ Year Round

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted.

The Facility Maintenance team is responsible for the maintenance and upkeep of the Historic Lodge, as well as various properties nearby. We are seeking a mature, motivated, very experienced individual. Experience in all phases of construction; drywall, tile, plumbing, HVAC, lighting essential. Low voltage control systems knowledge helpful, as well as experience with low pressure steam boilers. The ability to work unsupervised, with direct supervision, or as an integral part of a team a must. Must have the flexibility to work any shift, regular and reliable attendance, have a current driving license and be able to be a Timberline approved driver.

The ideal candidate will be able to work any of the following shifts: days, mid-shift, nights.

Positions Available: 2 FT

Wage: Hourly

Position Type: Year Round

To Apply:

Fill out the Timberline Job Application and it will be automatically submitted.