PHYSICAL ACCESSIBILITY

Historic Timberline Lodge and the Wy'East Day Lodge are ADA accessible to ensure that everyone has an equal opportunity to experience its splendor. The hotel ADA entrance is on the east end of the lodge near accessible parking spots. The ADA entrance has press-button powered doors and an elevator to the main floor of the lodge. The heated outdoor pool, hot tub, fitness area, and Ram’s Head Bar have ADA lifts. However, the sauna and Blue Ox Bar are not ADA accessible at this time.

ADA GUEST ROOM FEATURES

Please call (503) 272-3410 to request an ADA accessible hotel room.

The main entrance of the Wy'East Day lodge are ADA accessible. The ADA elevator is down the hallway by the retail store on the ground floor, and provides access to the second floor and third floor, which includes the mezzanine. All bathrooms in the Day Lodge are ADA accessible. ADA compliant service counters are located at Guest Services, the rentals shop, and ski school.

ADAPTIVE BIKES

Adaptive riders are welcome! Timberline Bike Park is committed to giving everyone the opportunity to enjoy mountain biking. Making our trails accessible to as many people as possible is a priority, although guests must be able to load and unload the chairlift independently or with the assistance of an accompanying person. Choose an appropriate trail to fit your abilities and equipment and please stay on the trail. A lift ticket or bike season pass, helmet, close-toed shoes, and functioning front and rear brakes are required in order to access the Timberline Bike Park. Full suspension bikes are strongly recommended. Timberline is not responsible for damaged equipment. Use this terrain at your own risk. Trail widths vary between 16” and 66”.

If additional assistance is required, we will make reasonable accommodations when possible. If you have any questions about using your adaptive bike at Timberline, please contact Guest Services or the Bike Park Manager.

Guest Services 
phone: (503) 272-3158

Email Bike Park Manager
phone: (503) 272-3147

SERVICE ANIMALS

A Service Animal is defined by the Americans with Disabilities Act as any guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability. If the animal meets this definition, the animal is considered a Service Animal under the ADA, regardless of whether they have been licensed or certified by a state or local government.

Service Animals are permitted in our buildings. They can generally be identified by the colorful vests they wear, however there is no legal requirement that a service animal or service dog wear a vest or have any “papers” evidencing certification. 

If a Service Animal is out of control, which includes any behavior that infringes on the rights of other customers/clients/visitors/patrons, we have the right to ask the guest to remove the Service Animal from the premises. 

WEBSITE ACCESSIBILITY

Timberline is also is committed to facilitating the accessibility and usability of its website for people with disabilities. We are in the process of implementing the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as our web accessibility standard. Our website will be tested on a periodic basis and updated to comply with WCAG.

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Timberline Lodge may be booked for 1-night stays. The Lodge at Government Camp condos require a 2-night minimum.

(12 & under)
Or contact us at: 503-272-3410
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